Responsible Gaming at Ozwin

At Ozwin Casino, we are dedicated to promoting responsible gaming and encourage players to recognize potential signs of gambling addiction early. While we offer an enjoyable and fair gaming platform, users should view the casino as a form of entertainment rather than a source of income. Those who see it solely as a way to make money risk financial ruin and developing compulsive habits. Below you will find the main Responsible Gaming measures at Ozwin.

Ozwin Casino promote healthy gaming habits.

To help players avoid significant financial losses, we have implemented deposit limits at Ozwin Casino. The maximum deposit allowed is $2,500 AUD. Additionally, to assist you in managing your finances effectively, we offer the option to set your own daily, weekly or monthly deposit limits. You can easily control the amount of money you deposit by contacting the Ozwin Casino customer support team, who will help you set these personalized limits.

Our agents are accessible 24/7. Send an email at support@ozwinmail.com, or chat with us via the live chat. Your casino account will be updated with the deposit limit as soon as we receive your request. Your deposit cap should be determined by how much you are willing to spend each day or each month. Email notification will be sent to you whenever the limit is reached. Please email or speak with us to review, modify, or remove your deposit limitations. Below you will find some deposit limit options at Ozwin:

  • Deposit Limit. Place a daily, weekly, or monthly deposit cap;
  • Loss Limit. Place a daily, weekly, or monthly restriction on your losses at the casino;
  • Wager Limit. Place a limit on the wagered amount for a day, a week, or a month;
  • Cooling-Off Limit. Set your cooling-off Limit for 1 week, 1 month, 3 months, or 6 months. You may withdraw any leftover cash within the specified period, but you are not allowed to deposit to the casino during this time. Additionally, you will not be eligible for any promotional offers.

If you would want to take a break or believe you may be becoming addicted to gambling, our Ozwin Casino has a self-exclusion tool that effectively bans your account for the duration of the designated time. We will be willing to provide you with a self-exclusion form that contains an agreement between Ozwin Casino and you, the player. It’s a formal statement expressing your desire to stop playing at the casino for a certain amount of time—a year, a month, a week, or even forever.

Please contact our customer support team via email or live chat, and we will provide you with guidance on the next steps. As soon as we get the completed and signed self-exclusion agreement from you, your casino account will be blocked for the term of the agreement. It will not be possible for you to deposit or withdraw money. The account won’t be enabled once again till the period has passed and Ozwin Casino management has reviewed the decision.

We advise you to be cautious while playing the casino, and if you suspect you might have a gambling addiction problem, there are several tips to help you deal with it. You don’t have to go through this alone. Recognize your addiction and take action before it’s too late. We are dedicated to stopping this condition from getting worse since we appreciate our clients. Observing these guidelines can help lower the likelihood of developing a gambling addiction:

  • Contact the organizations: Gamblers Anonymous, GamCare, Gambling Therapy. It’s free, safe, and you will receive a consultations and support;
  • Don’t consider gambling as a main income source;
  • Don’t borrow money to play the casino;
  • Don’t gamble while you’re depressed;
  • Decide ahead of time how long you are willing to spend playing the game;
  • Always set a budget and don’t chase losses.

Should your feelings begin to influence your choices, stop playing right away. Get in touch with our support team to ask for a temporary account freeze or deposit restriction if you lose control. Additionally, our trustworthy support staff is able to offer you the contact details of specific organizations that offer assistance with gambling addiction.

Updated: